1. Identification.

1.1. FEEL THE CITY S.L. GROUP (hereinafter, Feel the city); company registered in the Mercantile Registry of Seville, volume 6034, folio 37, section 8, page SE-105645; with NIF B90206152; registered office at Calle Adolfo Rodriguez Jurado, 6, 5ºC, 41001, Sevilla (Spain); telephone (+34) 666394500; and e-mail https://www.feelthecitytours.com, is the owner of the website located at the Internet address reservas@feelthecitytours.com and of its accounts on social networks (hereinafter, this Website.

1.2. Feel the city is the owner of the following social networking accounts:

1.3. The person accessing this Website (hereinafter, the User) assures that he or she is of legal age to grant consent in relation to information society services.

1.4. By accessing this Website, the User expressly accepts all the clauses of its legal information, of this privacy policy, and of its cookies policy, as well as all the particular conditions collected for the use of certain services. If the User does not accept any of the aforementioned clauses, he/she must abstain from accessing this Website.

2. Processing of personal data as responsible.

2.1. The following is more information on the different treatments carried out by Feel the city as the person in charge.

Information provided by means of the "Book" forms
Who is responsible for processing your data? Feel the city (more information on point 1.1).
For what purpose do we process your personal data? We will process the information you provide us with, or authorise access to, for the purpose of managing the tour guide service, billing the services and, if you so authorise, sending you commercial information about our company.
How long will we keep your data? The personal data you provide will be kept for as long as you maintain the contractual or pre-contractual relationship, or for the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is the execution of a contract to which you are a party or for the application of pre-contractual measures at your request and, with regard to the sending of commercial communications, your freely given consent.
To whom will your data be sent? Data will not be passed on to third parties, except with legal obligation or prior authorisation.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and their rectification or erasure, or the limitation of their processing, or to object to their processing, as well as the right to data portability, or the right to lodge a complaint with a supervisory authority and the right to withdraw your consent to the sending of commercial communications at any time (more information in point 7).
What information do you have to provide? All the information in section 1 of the form is obligatory, if you do not provide us with this information you will not be allowed to hire the services of a tourist guide and to receive commercial communications from Feel the city.
Data provided using the form in the "Private groups" section
Who is responsible for processing your data? Feel the city (more information on point 1.1).
For what purpose do we process your personal data? We will treat the information you provide us with, or authorize access to, for the purpose of managing your communication.
How long will we keep your data? The personal data you provide us with will be kept as long as your communication is handled, as long as you maintain the contractual relationship, or for as long as it is necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely given consent.
To whom will your data be sent? Data will not be passed on to third parties, except with legal obligation or prior authorisation.
What are your rights when you provide us with your data? You have the right to ask the controller for access to, and rectification or erasure of, personal data concerning you, or limitation of their processing, or to object to their processing, as well as the right to data portability, the right to withdraw consent at any time, or the right to lodge a complaint with a supervisory authority (more information in point 7).
What information do you have to provide? All the information on the form is obligatory, if you do not provide us with this information you will not be allowed to contact Feel the city.
Data provided through the form "Send us your CV" in the section "Work with us".
Who is responsible for processing your data? Feel the city (more information in point 1.1).
For what purpose do we process your personal data? We will process the information you provide us with, or authorize access to, for the purpose of managing the candidates for the Feel the city job offers.
How long will we keep your data? The personal data you provide us with will be retained for the duration of your application, while you are working, or for the years necessary to fulfil your legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely given consent.
To whom will your data be sent? Data will not be passed on to third parties, except with legal obligation or prior authorisation.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and their rectification or erasure, or the limitation of their processing, or to object to their processing, as well as the right to data portability, the right to withdraw consent at any time, or the right to lodge a complaint with a supervisory authority (more information in point 7).
What information do you have to provide? All the information on the form is obligatory, if you do not provide us with this information you will not be allowed to apply for job offers from Feel the city.
Contact via email
Who is responsible for processing your data? Feel the city (more information in 1.1).
For what purpose do we process your personal data? We will treat the information you provide us with, or authorise access to, for the purpose of managing the information you provide in your communication.
How long will we keep your data? The personal data you provide us with will be retained while your communication is being processed, or for the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely given consent.
To whom will your data be sent? Data will not be passed on to third parties, except with legal obligation or prior authorisation.
What are your rights when you provide us with your data? You have the right to request access to your personal data, and their rectification or erasure, or the limitation of their processing, or to object to their processing, as well as the right to data portability, the right to withdraw consent at any time, or the right to lodge a complaint with a supervisory authority (more information in point 7).
What information do you have to provide? You are not required to provide any information to contact Feel the city via your email accounts.
Contact through social networks and WhatsApp
Who is responsible for processing your data? Feel the city (more information in point 1.1).
For what purpose do we process your personal data? We will treat the information you provide us with, or authorize access to, for the purpose of managing contacts on social networks.
How long will we keep your data? The personal data you provide us with will be kept as long as your communication is handled, as long as you maintain the contractual relationship, or for the minimum time necessary to comply with legal obligations.
What is the legitimacy for the processing of your data? The legal basis for the processing of your data is your freely given consent.
To whom will your data be sent? Data will not be passed on to third parties, except with legal obligation or prior authorisation.
What are your rights when you provide us with your data? You have the right to request access to your personal data concerning the User, and their rectification or erasure, or the limitation of their processing, or to object to their processing, as well as the right to data portability, the right to withdraw consent at any time, or the right to lodge a complaint with a supervisory authority (more information in point 7).
What information do you have to provide? You are not required to provide any information to contact Feel the city through your social networking accounts.

3. Processing of personal data as the data processor.

3.1. The User who signs a contract for the provision of services with Feel the city as the person in charge of the processing, authorises him/her to process the personal data necessary to provide the requested service.

3.2. For the execution of the services derived from the fulfilment of the object of this order, the data controllers will make available to Feel the city, the personal data necessary to provide the service requested.

3.3. This agreement will last as long as the contractual relationship is maintained. Once the contractual relationship has ended, Feel the city must return the personal data to the person in charge or transmit them to another person designated by the person in charge, and delete any copies in his possession. However, it may keep the data blocked in order to deal with possible administrative or jurisdictional responsibilities.

3.4. Feel the city and all its staff are obligated to:

3.5. It is the responsibility of the data controller to:

4. Social networks

4.1. By accessing the accounts of Feel the city on social networks, the User accepts the treatment of their personal data by them according to their privacy policies:

5. Methods of payment.

5.1. By accessing the means of payment, the User accepts the processing of his/her personal data by them in accordance with their privacy policies:

6. Warranty.

6.1. The User guarantees that the information provided is true, accurate, complete and up to date, and is liable for any damage or injury, direct or indirect, that may be caused as a result of the breach of such obligation.

6.2. In the event that the data provided belonged to a third party, the User guarantees that he has informed the third party and obtained their consent to provide their personal data to Feel the city.

7. Rights.

7.1. Right of access: The User shall have the right to obtain confirmation from Feel the city as to whether or not personal data concerning him/her are being processed and, if so, the right to access the personal data.

7.2. Right of rectification: The User will have the right to obtain, without undue delay from Feel the city, the rectification of inaccurate personal data concerning him/her. In view of the purposes of the processing, the User shall have the right to have incomplete personal data supplemented, including by means of an additional declaration.

7.3. Right of suppression: The User shall have the right to obtain without undue delay from Feel the city the suppression of personal data concerning him/her, which shall be obliged to suppress the personal data without undue delay.

7.4. Right to limitation of processing: The User shall have the right to obtain from Feel the city the limitation of data processing.

7.5. Right to data portability: The User shall have the right to receive the personal data concerning him/her, which he or she has provided to Feel the city, in a structured format, for common use and mechanical reading, and to transmit them to another data controller without being prevented by the data controller to whom they have been provided.

7.6. Right of opposition: The User shall have the right to object at any time, for reasons related to his/her particular situation, to the processing of personal data concerning him/her. Feel the city will stop processing personal data, unless it proves compelling legitimate reasons for the processing that prevail over the interests, rights and freedoms of the User, or for the formulation, exercise or defence of claims.

7.7. Automated individual decisions, including profiling: The User shall have the right not to be the subject of a decision based solely on automated processing, including profiling, which has legal effects on him or her or significantly affects him or her in a similar way.

7.8. Right to withdraw consent: The User shall have the right to withdraw his/her consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to withdrawal. It will be as easy to withdraw consent as it is to give it.

7.9. Users may exercise their rights before Feel the city by writing to Calle Adolfo Rodriguez Jurado, 6, 5ºC, 41001, Sevilla (Spain), or by e-mail to reservas@feelthecitytours.com

7.10. More information about these rights here.