Why are our audioguides the only official guides to the Real Alcázar of Seville?

The audioguide of the Real Alcázar of Seville is a project that unites the virtual with the real. Thanks to a collaboration with Alsa, the Real Alcázar of Seville is once again offering audio guides and access to the Royal Superior Hall.

As a result of the tender issued by the City Council of Seville, the joint venture formed by Viajes Alsa and Pancho Tours has been awarded the exclusive concession of audioguide, radio guide and other services for visits to the Royal Alcázar of Seville.

Discover the Alcazar on a virtual tour with our application and learn the history of this monument in a fun, entertaining and self-guided way. Discover all the rooms with 360º videos and navigate as many times as you like.

A virtual experience that you can live on your computer or on your mobile devices. It is available in 6 languages: Spanish, English, French, Italian, German and Chinese. Our audio guide is different from those you may have found in other museums and monuments, as it is a complete and unique audiovisual tour of the Real Alcázar of Seville. Enjoy it from anywhere in the world or, if you prefer, physically visit this fantastic monument and complete it with our audio guide. Take it home as a souvenir of the monument and enjoy it at any time.



We have the exclusive right to sell this product with the Real Alcázar of Seville. Many users have asked us why we sell audio guides of the Real Alcázar without tickets. On the one hand, since it is a virtual product, it does not have to be combined with a physical visit to the Alcázar of Seville, but if, for some reason, you have not been able to visit the monument, you can take the virtual tour from your computer, from the comfort of your home.

Another reason is that some users, such as people born in Seville, people with disabilities or members of ICOMOS, have free access to the palace. Therefore, it is possible that they are only interested in purchasing the audioguide.



Avantages Real Alcazar Audioguide

We would like to highlight two advantages of our Real Alcázar of Seville audio guide:

  • If in addition to the purchase of the audioguide, you buy the tickets for the Alcazar of Seville. You will be able to visit this palace as your own guide. You will not need to be in a group and you will be able to walk freely in each room. You can enjoy every detail at your own pace.
  • If you have already visited the Alcázar and you want to remember it or you want to visit it but you can't come to Seville. Our audio guide is the ideal solution. Take a virtual walk through one of the most visited monuments in Seville and keep an unforgettable memory.




Audioguide Real Alcázar of Seville without tickets

We have the exclusive right to sell this product with the Real Alcázar of Seville. Many users have asked us why we sell audio guides of the Real Alcázar without tickets. On the one hand, since it is a virtual product, it does not have to be combined with a physical visit to the Alcázar of Seville, but if, for some reason, you have not been able to visit the monument, you can take the virtual tour from your computer, from the comfort of your home.

Another reason is that some users, such as people born in Seville, people with disabilities or members of ICOMOS, have free access to the palace. Therefore, it is possible that they are only interested in purchasing the audioguide.



The Audioguide Real Alcázar of Seville without tickets includes

  • Texts and audios available in 6 languages: Spanish - English - French - Italian - Chinese
  • HD videos of the 30 rooms of the Alcazar of Seville.
  • Audioguide of the Real Alcazar.
  • Exclusive playlist of the masters of flamenco.
  • 360º virtual visit of the monument
  • Compatible with iOS and Android devices.
  • Also available on the website to take a virtual tour from home.


The Seville Real Alcázar Audioguide with tickets includes:

The Audioguide of the Real Alcázar of Seville with the tickets includes:

  • Texts and audios available in 6 languages: Spanish - English - French - Italian - Chinese
  • HD videos of the 30 rooms of the Alcazar of Seville.
  • Audioguide of the Real Alcazar.
  • Exclusive playlist of the masters of flamenco.
  • 360º virtual visit of the monument
  • Compatible with iOS and Android devices.
  • Also available on the website to take a virtual tour from home.


There are three stages to the purchasing process:

  1. You will receive a confirmation e-mail with the details of your reservation, and then you will receive a new e-mail to download the audio guide (APP) on your phone and activate it with the code that appears. The email and code are different for each person.
  2. You will then receive an e-mail containing a mandatory form to fill in your personal data and the ID or passport required to purchase tickets for the Real Alcázar.
  3. Finally, you will receive an e-mail containing the tickets to the Real Alcázar for the time you have selected.


Main differences between our audioguide and the QR codes of the Alcazar's rooms

Currently and temporarily, the Real Alcázar of Seville offers a free service in QR format. The main differences between yours and ours are as follows:

Our audio guide can be listened to as many times as you want and wherever you want, because you will have it on your mobile device or computer.

The QR format mini-guide to the Alcázar can only be used on site by scanning it. Our audioguide includes several extras such as the 360º virtual tour, HD videos of the 30 rooms of the Alcázar of Seville, texts and audios in five different languages and an exclusive playlist of flamenco masters. The mini audioguide, in QR format, does not offer any of these extras.

The audioguide of the Real Alcázar of Seville is entertaining, with a pleasant and amusing voice that tells you the history, curiosities and details of this wonderful monument. It's like having a physical guide with you. The LOS QR of the Alcázar reads the text that is in each room, like a kind of audio book, which provides brief information about the Alcázar.